North Tandridge Dial-a-Ride Service

Door to door transport for people who cannot use conventional public transport or do not have access to their own transport.

What is Tandridge Dial a Ride?
Tandridge Dial a Ride is a completely flexible, bookable transport service. The route and timings of the bus are determined by the requests made by would-be passengers.

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Where do the buses operate?
The buses can be booked by anyone living in the Tandridge District Council area to the north of the Redhill to Tonbridge railway line (please see the adjacent map). The bus will take you to anywhere within the highlighted area and home again. For those with mobility difficulties the buses are fully accessible by means of a passenger ramp. All our drivers have received specific training to assist passengers with mobility difficulties and have current enhanced Disclosure and Baring Service certificate through Surrey County Council.

Who can use the service?
The service may be used by any paid up members who live in the areas served and have mobility difficulties or have no access to appropriate public transport or their own motorised transport.

How to book:
All journey requests must be made at least one day before you wish to travel, subject to the Travel Centre opening hours. You may book up to 14 days in advance and the more notice you can give and the more flexible your timings, the more likely your journey can be accepted.

To book:
1)
Call our Travel Centre on: 01883 732791 Lines open 08:30 to 17:30 Mondays to Fridays.

2) Tell the Travel Centre: ƒ Your name ƒ Your address ƒ Pick up point (if different from address) ƒ Your desired destination & purpose of trip ƒ Desired arrival time ƒ When you want to return (if applicable) ƒ Any accessibility requirements ƒ Your membership number

3) The Travel Centre will check what other public transport services are available and give details of any such services

4) If no other services are available, they will do their best to include your journey, taking into account other bookings. They will agree a mutually convenient boarding and alighting point with you and the time the bus will pick you up.

When does this service operate?
Mondays to Fridays 09:15 to 15:00 (Schooldays) 16:45 to 18:00 Mondays to Fridays 09:00 to 17:00 (Non-schooldays) Saturdays 09:00 to 16:30 Sundays & Public Holidays No Service

Fares
Adult single fares Up to 2 miles £2.50 From 2 to 5 miles £3.00 Over 5 miles £3.50